HACF – COVID-19 Guidance, Resources and Updates


To Our Residents and Participants:

As we work together to weather this crisis, the Housing Authority of the City of Frederick (HACF) wants to make sure we are accessible to our residents. 
We are in this together!

Although our offices are closed, we are still available by email or phone to make sure your income information is updated, emergency maintenance is done, and essential family services are provided.

For information about general community resources, call 2-1-1

For our staff directory, click here. Please let us know how we can help!



Frequently Asked Questions and Community Resources


Is it too late to complete my Census?  I heard it was REALLY important!

Completing your census is so important.  The deadline has been extended until October 31st.  You can complete your Census here:  https://2020census.gov/.

Is it too late to Register to Vote?  I heard voting is going to be REALLY important!

You can register to vote here: https://elections.maryland.gov/voter_registration/index.html.


Is FREE COVID-19 testing available?

Yes!  Here are 3 options:

  1. Free testing locations, walk-up clinics, and pharmacies can be found here.
  2. Also, free testing is available in each of our Public Housing Community Centers. Please call 301-696-1875 for more information.
  3. Lastly, free testing is available at the Frederick Health Village off Monocacy Blvd, 1 Frederick Health Way, Frederick, MD 21701.  Testing runs Mon.-Sun., 7am – 2pm, wait times vary.  Hours are subject to change based on weather conditions and heat advisories.  Valid photo I.D. is required.  Testing is available to all; no exposure or symptoms are required.


Can I get evicted if I do not pay my rent?

Yes. HUD strongly encourages owners/landlords to enter into repayment agreements for any unpaid rent so that families may continue to be housed after the eviction moratorium.

You must discuss this with your landlord if the situation pertains to you.

If you are facing eviction, Legal Aid may be able to help.  Call 301-694-7414 for assistance. 


I heard the CDC issued another moratorium on evictions.  What does that mean?

The Center for Disease Control (CDC) declared that another eviction moratorium, meant to help people practice social distancing and comply with stay-at-home orders. However, not all renters are eligible.  Renters MUST present a signed Declaration to their Landlords to become eligible.  The moratorium takes effect September 4 and last until December 31.  More information, eligibility requirements, and a sample Declaration can be found HERE!
For a news article about the CDC Eviction Moratorium, read more here


How do I pay my rent if the office is closed?

Public housing rent checks can be submitted through the drop box at 209 Madison Street. They may also be mailed to that address. Section 8/Housing Choice Voucher residents should continue to pay their landlords as outlined in their lease agreements.


I was laid off. I need to get my rent adjusted. What do I do?

For Public Housing residents in Carver, Lincoln, Lucas Village, and Scattered Sites, contact our Housing Management Coordinator to update income information via email:


For Section 8/Housing Choice Voucher, residents should contact their respective voucher coordinator:


Can my electric get shut-off if I do not pay my bill or was the moratorium extended?

Yes.  The utility shut-off moratorium expired October 1, 2020.  Anyone who may be eligible for Energy Assistance is strongly encouraged to apply here: Office of Home Energy Programs (OHEP). Do not wait for a turn-off notice!
Another resource that may be available to eligible consumers is the Fuel Fund of Maryland.  The Fuel Fund of Maryland assists income eligible BGE customers with paying their utility bills after they complete OHEP. Please apply now.

How do I find a new job after being laid off due to COVID-19?

Public Housing or Section 8 Program Residents, for Employment Assistance due to layoffs resulting from the Coronavirus please contact: Teresa Kidd tkidd@hacfrederick.org.


I want to go to college in the Fall, is FCC open?

Yes.  Admissions is here to support all of our students through the application and enrollment process both for Credit programs and Continuing Education & Workforce Development (CEWD).
If you are new to FCC, transferring from another institution, bridging from either Dual Enrollment, English as a Second Language (ESL), or Adult Education, our staff will guide you through the steps. Please contact us at admissions@frederick.edu or 301.624.2716.
Residents who are parents or age 24 and over are encouraged to contact FCC’s Office of Adult Services for specialized services, including referral to financial resources to help pay for your education or training. For more information, click here, email us at adultservices@frederick.edu, or schedule an intake appointment.


Are childcare centers open again?

According to the MSDE, all parents are now eligible to access child care services. All child care providers may reopen, as long as they follow all health department protocols listed on MSDE website and adhere to class size restrictions. More information can be found at https://earlychildhood.marylandpublicschools.org 


I want to go back to work/school, but the cost of childcare is stopping me. What should I do?

The MD Child Care Scholarship (Ccs) (formerly known as Child Care Subsidy) provides financial assistance with child care costs. To review eligibility guidelines and download the application, please click here. For questions assistance completing the application, please contact:  Kristianne Leibley earlylearning@hacfrederick.org (Section 8 and Public Housing Residents only).


Where can I find food and other important supplies for my family?

Food bank & soup kitchen: Frederick Community Action Agency

Food bank & soup kitchen: Frederick Rescue Mission

Blessings in a Backpack:  https://www.facebook.com/BlessingsinaBackpackFrederick/ 

FCPS: Extends & expands free meal service through December. For a school or community drop off location near you, please click HERE!  All children age 18 years old and younger are eligible. Meals for adults 19 years old and older who are enrolled in a program at FCPS for people with disabilities are also provided. Breakfast and lunch are provided for all 7 days of the week.  Supper meals are provided for all weekdays (Monday through Friday) if students have school that day. Children do not have to be present. A parent, guardian or other designated person can pick up food for children.


How do I cope and manage my mental health during this time?
2-1-1 has referral resources, including suicide prevention assistance and domestic violence assistance. Call day or night. 


Is it safe to ride TransIT?

Yes. Masks or facial coverings are required.  All TransIT services, including TransIT-plus and Connector, and shuttle service will be FREE until further notice.  For more information, click here.


How can I get a face mask?

HACF Public Housing residents, contact Ann Ryan, ARyan@HACFrederick.org.  
HACF Section 8/Housing Choice Voucher residents, contact Veronica Henry, VHenry@HACFrederick.org.


I just feel like I need some help with things.  Who can I contact?

If you live in Carver, Lincoln, Lucas Village, or scattered sites housing, contact Family Services if you have any questions or require additional help: Ann Ryan, Director of Family Services – ARyan@HACFrederick.org.

If you are a Section 8 Voucher Holder, contact the Hillcrest Team if you have any questions or require additional help: Veronica Henry, Resource and Community Impact Manager – VHenry@HACFrederick.org.


I would like to apply for Public Housing, how do I sign up?

Applicants, click the following link to find out more about our housing application: https://www.hacfrederick.org/application/.


I have an elderly neighbor or family member.  I’m worried about her/him, who do I call?

Concerned about elderly neighbors or loved ones? Click here for Maryland’s free wellness check service for seniors.

For seniors who do not have internet or smartphone access, let them know that they can call 2-1-1 for information about resources. For Coronavirus Information for Older Adults, please visit the fact sheet listed here: https://frederickcountymd.gov/CivicAlerts.aspx?AID=4538.


Please check our website for any administrative updates or office closings, www.hacfrederick.org

Last Update: 4:26 p.m. PM October 21, 2020